PROACTIVELY MANAGE CUSTOMER INTERACTIONS
Nuvia Tools for Contact Center Agents & Supervisors
The most expensive part of any customer interaction is labor. If your organization can save even a few hours a week of a person’s time it will more than justify your Contac Center deployment. Nuvia makes sure that Agents and Supervisors have what they need to expedite, monitor, and optimize transaction times – positively impacting customer satisfaction, top line revenue, and bottom line expenses. With Nuvia, your organization will have the tools it needs to proactively manage customer engagements and track results.
AGENTS & SUPERVISOR CLIENTS
The Nuvia Agent & Supervisor Clients are simple to use, yet powerful, applications
that create an effective and efficient Contact Center environment.